# Daily auto repair shop checklist

Date: __________  Review lead: __________  Backup contact: __________

Use with your repair orders. This sheet does not replace authorization records, repair procedures, equipment instructions, or your shop's safety program. Keep customer details in the job record. Use job numbers here.

Mark each item done, not applicable, or open. Give every open item a responsible person and due time. Use one row for each open repair order. Review at opening, at action and customer-update deadlines, when a job changes, and before closing.

The review lead owns customer updates unless another person accepts them in the daily row or repair order. Send the agreed update even when nothing has changed. Preserve missed deadlines and record a new follow-up time.

## Opening

- [ ] Match carryover vehicles and keys to repair orders and locations.
- [ ] Complete opening safety checks. Record unavailable equipment and people.
- [ ] Check today's arrivals against work left from yesterday.
- [ ] Confirm each job's approved scope and parts readiness.
- [ ] Assign first tasks and review customer commitments.

Unavailable people, bays, or equipment: ______________________________

## Intake

- [ ] Record the concern in the customer's words and when it occurs.
- [ ] Confirm the contact method and who can make decisions.
- [ ] Agree on the assessment scope and price before assessment begins.
- [ ] Set the next update time. Leave pickup unset until the work is known.

## Daily job list

Keep detailed work, decisions, contacts, parts, checks, and charges in the repair order. Use this table as an index. The first row is an example.

| Job / location | Allowed work / record | Status or blocker | Next action | Owner / due | Next update | Pickup |
| --- | --- | --- | --- | --- | --- | --- |
| RO201 / bay 2 / K201 | Brake repair / RO201-A | Waiting parts | Confirm part arrival | Sam / 11:00 | Today 12:00 | Not set |
|  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |

Add rows as needed. List every blocker that changes the next action. If approved work and a decline share one repair order, point to each decision record instead of copying it here.

## Optional job details

Complete only the lines needed for a handoff or an exception. Otherwise, use the repair order.

Repair order: __________

Condition or movement limit: ______________________________

Parts or supplier record: ______________________________

Parts readiness, circle one: not ready / checked and correct / not needed

Arrival estimate and time last confirmed: ______________________________

Paused work or handoff note: ______________________________

Last contact or attempt, result, and next follow-up: ______________________________

## Open actions throughout the day

Use extra rows only when one job has concurrent actions, such as a replacement order and supplier return. Keep completed actions with their result. Carry unresolved actions into closing and tomorrow's list.

| Open item / job | Next action / owner / due | Result / time / next follow-up |
| --- | --- | --- |
|  |  |  |
|  |  |  |

## Change check

- [ ] Confirm the changed work, part, person, equipment, or delivery detail.
- [ ] Obtain and record needed customer decisions before changed work proceeds.
- [ ] Check whether other approved work can proceed safely on its own.
- [ ] Review the update time and pickup target. Contact the customer if affected.
- [ ] If no answer, record the attempt and next contact action. Do not infer approval.
- [ ] Record paused work, vehicle condition, and the handoff.
- [ ] Keep rejected parts separate. Assign return or replacement follow-up.

## Before pickup

Repair order: __________  Repeat this section for each pickup review.

- [ ] Confirm approved work completed and appropriate repair checks recorded.
- [ ] If a check fails or the concern remains, return the job to review and update the customer.
- [ ] Check invoice against authorization and work performed. Exclude unapproved charges.
- [ ] Check recorded deposits, payments, and remaining balance.
- [ ] Explain completed work, unresolved items, and agreed follow-up.
- [ ] Provide invoice and receipt for recorded payment. Retain the job record.

Repair checks recorded by / record location: ______________________________

Invoice reference / remaining balance: ______________________________

Pickup cleared by / time: ______________________________

## Closing

- [ ] Match every remaining vehicle and key to a job and location.
- [ ] Secure vehicles, keys, and customer records under shop procedures.
- [ ] Give each carryover a next action, person, and check time tomorrow.
- [ ] Carry missed contacts and pending decisions forward without resetting their history.
- [ ] Flag payment differences and unresolved returns or credits for review.
- [ ] Review tomorrow's arrivals and contact customers whose commitments change.

Use the open-action rows for each unresolved item. Do not mark an open item done because it was handed over.